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Edit: changelog.txt
Changes in 3.7.12 - 3rd September 2026 - security: various fixes and improvements - improved login, MFA, and temporary lockout handling - improved customer import reliability - improved email-to-ticket sender and reply matching - improved validation when managing users and permission groups - fix: customer sessions were not extended correctly - fix: an empty Knowledgebase displayed an error instead of the empty category page - fix: email verification inconsistencies in customer ticket actions when email is optional - fix: several edge cases involving tickets submitted without an email address - fix: temporary IP bans could be listed more than once - fix: issues with blank customer CSV imports - fix: misaligned long name on unassigned tickets Changes in 3.7.11 - 3rd August 2026 - improved customer creation, reuse, and email ownership checks across ticket submission workflows - security: fixed several issues related to parameter parsing and usage - security: hardened connection tests - fix: issues printing and linking tickets with a null assignedby value - fix: FROM DUAL added to WHERE NOT EXISTS for SQL queries to work in some MariaDB modes - fix: admin ticket creation rejecting existing customers with same email when accounts are disabled - fix: customer ticket list could end up without a link to the ticket - fix: empty OAuth provider setting can cause issues during upgrades - fix: PHP 8.1+ deprecation when printing anonymized tickets - fix: report failed IMAP tests when saving settings - updated TinyMCE to 7.9.3 Changes in 3.7.10 - 26th May 2026 - fix: SQL error when updating from 3.7.8 to 3.7.9 using the full update file rather than the patch - fix: POP3 fetching stopped working properly in 3.7.9 due to r/rb mode mismatch - fix: database result checked against the wrong variable when re-sending reply notifications Changes in 3.7.9 - 23rd May 2026 - security: various fixes and improvements - changed URL generator to only auto-link safe schemes (http, https, mailto) - improved security and reliability of email-to-ticket attachment processing - fix: email link scanners (common in enterprise use) invalidate password reset links - fix: fixed validation of custom ticket priority values in new ticket creation - fix: show the backup code form again when a wrong MFA backup code is entered - fix: duplicate tickets appearing in exports when duplicate collaborator records existed - fix: ticket exports showing the current time as "First reply at" for tickets with no first reply - fix: report warnings when time tracking was disabled - fix: custom priorities are not properly used in some cases - fix: "this week" and "last week" date range issue on Mondays - fix: edge case ticket display issue not printing table head Changes in 3.7.8 - 4th May 2026 - security: various fixes and improvements - fix: missing users in bulk assign list with permission granted by group - fix: display deactivated users' names in the ticket list - fix: clicking help icon should not initiate the action - fix: wrong database function call when clearing temporary attachments - fix: missing include when bulk resolving tickets with collaborators and customer notifications are off - fix: HTML code in aria-label must be encoded - fix: wrong aria-label variable in admin_ticket.php - fix: column email in where clause is ambiguous when searching for tickets - fix: deleting custom status wipes out ticket custom field