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Edit: info.xml
<soft xmlns="http://www.softaculous.com"> <overview> <img src="logo.gif" style="float:right; margin:10px;" alt="" />{{overview}} </overview> <features> {{features}} </features> <demo> http://www.softaculous.com/demos/Handesk </demo> <ratings> http://www.softaculous.com/softwares/customersupport/Handesk </ratings> <space> 80204028 </space> <support> https://github.com/BadChoice/handesk </support> <version> 1.4.3 </version> <mod>4</mod> <mod_files>4</mod_files> <release_date>19-07-2021</release_date> <admin>public/login</admin> <softversion> 4.5.4 </softversion> <requirement check="php" type="version" operator="ge" value="7.2.0" /> <requirement check="php" type="extension" name="openssl" /> <requirement check="php" type="extension" name="pdo_mysql" /> <requirement check="php" type="extension" name="mbstring" /> <requirement check="php" type="extension" name="iconv" /> <languages> <english-overview> <font size="5" color="#182e7a">Handesk</font> is a powerful yet simple Ticketing system, a system that allows to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management. <br /><br /> Handesk is licensed under the <a href="https://opensource.org/licenses/MIT" target="_blank">MIT</a>. </english-overview> <english-features> <ul> <li><b>Multiple</b> : teams You can handle multiple teams with just one account.</li> <li><b>Rest API</b> : Easy Api to integrate with your projects.</li> <li><b>Issue tracker</b> : You can escalate the tickets and create issues to your code issue tracker..</li> <li><b>Email polling</b> : Get your tickets directly from an inbox account.</li> <li><b>Multilanguage</b> : With a multilanguage UI.</li> <li><b>Reports</b> : See each of your team analytics.</li> </ul> </english-features> <english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass> <english-err_no_email>Please provide the email to reset the password</english-err_no_email> <english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email> <english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt> </languages> </soft>